EQ2 launch problems

[Yoshipunk]

I'm not exactly computer savvy so, a pre apology to all those that this message may seem like a waste of space, but If someone knowledgeable could address my problem, I would be thankful. I recently installed everquest2 on a new computer, and the first time it worked fine. I later had to do a system restore, back to default, and went through the whole laborious process of reinstalling everything blah blah blah. I reinstalled eq2 sucessfully, and no problems occur until I actually hit the play button. The little box comes up, claims to be launching the game, the window then dissappears and as i wait for the game to pop up....nothing. it acts as if I never prompet such an action. If anyone knows what the hell is going on, please help.