First I'll need to know if you two are using the auto-updater or the traditional (self install) zip version.
Only seeing the default EQ2 maps in-game usually means you installed it incorrectly.
A black screen (and messed up UI windows) usually means some XML files are missing or in the wrong place.
If either of you are using the auto-updater, I suggest making sure you have the newest version, it does all the work for you and is pretty fool-proof. If you have the newest version, try deleting the EQ2MAP folder and re-updating. If you're using the zip file, the _mapinfo.txt has a troubleshooting FAQ that solves most problems pretty reliably.
Also, please attach, or copy&paste the contents of, your eq2.ini file (found in your EverQuest II main folder).
Quib
|