Need help installing please

[mconyers]

Thanks for the reply Accredo.

So, I have a zip file on my desktop. I open it and try and drap the setup file to my desktop and it doesn't go onto my desktop. It does not do anything. I try and extract all to my desktop and it creates a file called EQ2 Updater... but that folder is empty. I do not see the .exe file at all.