[OLD] Troubleshooting. Thread

[Rorax]

Greetings!

After LU#8 I can no longer use EQ2MAP, It halts on icons_blackburrow_2.xml at 86% every single time. I'm using the EQ2Map Auto Updater 0.97 Beta on a Windows XP computer. And as I said, had no problems whatsoever until today.

These are the things I've tried (not necessary in the order posted):
Deleted EQ2.ini
Reinstalled EQ2MAP
Deleted Custom UI folders
Deleted EQ2MAP folders in UI directory
Reinstalled Dot net 2.0
Removed my ini files containing window positioning etc
Changed entire EQ2 directory to not be write protected
Disabled firewall
Copied the file from a friend
Deleted the file
Made a new file with the same name

But it still halts on icons_blackburrow_2.xml with the following error:

The operation has timed-out.
File: icons_blackburrow_2.xml


Any suggestions would be great.

Regards,
Rorax

[taco-man]

try downloading it again i regenerated the file.

[Talven81]

Finally someone else with this problem! Yes several files halt at approx 98%. I have found terminating the updater and relaunching will allow the patches to continue however it is probably leaving behind corrupt files.

I was working on this with the dev. But he couldn't seem to find anything about it... so yes it is confirmed sir it is NOT just me! There is a bug in your software.

One thing that I was curious about... I noticed we both get a connection time out... could the sever and/or client be dropping people? Does it attempt to reestablish the connection? Or just drop out after so long of no data?

Suggestions: This might help in troubleshooting in future versions as well as be a nice feature... connection status display... auto-retry connection when dropped... exclude specific mapfiles... download as tmp file when complete rename and overwrite old file to avoid corrupt map files.

Originally Posted by Rorax

Greetings!

After LU#8 I can no longer use EQ2MAP, It halts on icons_blackburrow_2.xml at 86% every single time. I'm using the EQ2Map Auto Updater 0.97 Beta on a Windows XP computer. And as I said, had no problems whatsoever until today.

These are the things I've tried (not necessary in the order posted):
Deleted EQ2.ini
Reinstalled EQ2MAP
Deleted Custom UI folders
Deleted EQ2MAP folders in UI directory
Reinstalled Dot net 2.0
Removed my ini files containing window positioning etc
Changed entire EQ2 directory to not be write protected
Disabled firewall
Copied the file from a friend
Deleted the file
Made a new file with the same name

But it still halts on icons_blackburrow_2.xml with the following error:

The operation has timed-out.
File: icons_blackburrow_2.xml


Any suggestions would be great.

Regards,
Rorax

[Trojan]

Fresh install of EQ2..I have no custom UIs. Trying to run the updater and keep getting:-

The remote server returned an error: (404) Not Found.
File: mapSepulcher of Jhanda.jpg

[Dolby]

Originally Posted by Trojan

Fresh install of EQ2..I have no custom UIs. Trying to run the updater and keep getting:-

The remote server returned an error: (404) Not Found.
File: mapSepulcher of Jhanda.jpg

Doh thats a file I manually deleted from the server because its a file for the webpage and not the in game map interface. Some map author put it in the wrong spot a while ago. I'll have to get taco-man to remove that from the file list or show me how to do it.

It should have downloaded all the other files though...

[Trojan]

It halts the program there and wont give me the option to run eq from EQMapsUpdater

[kwiley]

When I run the autoupdater the window that opens is smaller than the data being displayed. Can you make the autoupdater window resizable? My screen resolution is 1920x1200.

[taco-man]

it will be resizeable in the next version, the reason it doesnt fit is actually from having a nonstandard dpi, resolution doesnt matter.

[stoneysilence]

I created a new character today in Freeport and noticed while he was on the Isle of Refuge not a single map point from EQ2map showed up. I can only assume all the map point's being submitted are going to the Qeynos Isle of Refuge only and not the Freeport one as well?

I didn't create a Qeynosian to check out their Isle of Refuge.

EDIT:
I created a Qeynos character and nothing showed up on that map either.

[Rheyah]

The underlying connection was closed: The server committed an HTTP protocol violation.
File: map_nektulos_mini03.dds

This is the error message I received when loading in today.

[taco-man]

Originally Posted by Rheyah

The underlying connection was closed: The server committed an HTTP protocol violation.
File: map_nektulos_mini03.dds

This is the error message I received when loading in today.

try just re-running the updater and it will probably fix itself.

[Zalok]

Unable to read data from the transport connection.
File: core_process.xml

It seems that this is the only file that is causing me problems, when I try to update, it stops at 64% of that file, and basically hangs the program until the error message pops up above.

I just am installing the program for the first time and am probably messing something up, but I have the microsoft framework installed, have rebooted since, and have tried to patch that particular file about 8 times with no luck yet.

anyone care to hit me with a clue-by-four and get me on the right track?

[Sammi]

I have downloaded the latest framework, and I thought everything went fine, until I tried to run the map program. I received this message:

Error Getting File List:
The underlying connection was closed: Unable to connect to the remote server.

Thanks