Zone Portal is not there!

[striker]

After installing drums I can no longer see the portal to Shard of Hate, it simply isnt there anymore, if I load without using the custom UI its back. Ive tryed unistaling both the UI and the game to fix the issue , and have SOE support looking into the problem also. I loaded Prophet UI just to see if it made any differance and wah-lah it fixed the issue .. How can I use drums and still have my portal to Shard. Ive already done a number of things to fix this problem but havent found a fix yet. SOE has had me delete files and reinstall them, Ive uninstalled the UI 4 times now and reinstalled it. Once with a complete reinstalation of the game and UI. what am I doing wrong? Has anyone els had this issue?