Chat window not up on sign in

[Stankk]

Hey guys, whats up? Question for ya. On my girlfriends puter, when she logs in , her chat window isnt up. She always has to push enter for it to appear. Just wonder how to fix that, I tried setting hers up just like when, but it still does it. I know I'm missing something here, besides brains. So any insight plz.
Thanks