UI Installation Problems

[Vanyari]

Really needing some ideas on this as it has me completely baffled. I've been using this site for quite some time now, from seperate interface peices to entire UI's (currently using profit) and never really had any trouble getting anything to work.

So a friend of mine joins EQ2 and one of the first things i do is point him here. He downloads Profit at my recommendation but can't get it working. I eventually make it over to his place and redownload it and install it from scratch exactly as it should be. Unzip it into the Everquest2 directory, it creates the necessary sub-folders, etc. I double checked the eq2.ini to make sure it was there and was pointing to profit directory. I even installed EQ2Maps and verified that when the updater is run it shows the updates are going to the ProfitUI directory as well.

Yet when he logs in he still has only default UI peices. Chat tabs aren't broken out, xp bar is the same default xp bar, etc, etc. If I /load_UIsettings the profit window arrangement files are there and move his stuff around but still just default Ui peices.

Finally gave up and tried installing another UI just in case it was just a profit problem (Fetish i believe), but same deal. Even tried recreating the eq2.ini with a new folder name, created the folder and placed just one dingle modified UI peice in it to see if that changed but no... still just the default peice when he logged in.

Can anyone see what I'm missing here?