/feedback. Folks from SOE don't sit and read the threads here really, /feedback is the official way to let them know. They do (on rare occasion) stop by to post something, but threads here aren't really the way to go about it.
As for bashing the default UI... that's not a good way to get SOE to do what you want. They've continued to improve it (quest helper, unification of transport methods in the next GU, etc.), but the main reason the default is less featured than custom UIs is because it has to appeal to everyone to some extent. They've started to put more 'advanced' things you see in custom UIs in there (for example, putting raid detriments in an option of the raid window), but why try to do it all? That's the whole point of having a customizable UI with a modding community.
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