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Unread 11-17-2005, 09:05 PM
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Default Frequently Asked Questions

Using this area for Frequently Asked Questions...

If you have anything you would like to see here, please post those thoughts in the Suggestions [Users post their suggestions here] thread.
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Thor/Faetyl of the Unrest Server
ThorUI AU - Play EverQuest2 in Style!
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"Always code as if the person who ends up maintaining your code will be a violent psychopath who knows where you live."

Last edited by Faetyl : 12-02-2005 at 10:03 AM.
  #2  
Unread 12-02-2005, 09:46 AM
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Default Trouble shooting steps...

Here are a few base trouble shooting steps that should be done BEFORE posting your issue here OR contacting SOE Support.

Note: If you don't follow these steps before posting, I reserve the right to make an example of you on the boards for all to see and learn by...

1.) Ensure you're logged out of EverQuest II completely
2.) Delete the thorui folder within your EverQuest II\UI directory
3.) Launch the ThorUI AU and allow it to pull all files down again (This ensures no corruptions within the thorui folder)
4.) Log in and see if the issue still exists (attempt to reproduce the issue)
5.) If the issue does indeed still exits, continue with the following steps...

6.) Ensure you're logged out of EverQuest II completely
7.) Launch the ThorUI AU and click on the cancel button to pause the updater
8.) Click on Options and then choose Advanced
9.) Browse down to "Extra Stuff..." and click the Window Wizard button
10.) Follow the steps to reapply the Window Placement for your current screen resolution
11.) Log in and see if the issue still exists (attempt to reproduce the issue)
12.) If the issue does indeed still exits, continue with the following steps...

13.) Ensure you're logged out of EverQuest II completely
14.) Browse to your EverQuest II folder
15.) Delete eq2.ini
Note: Depending on your computer settings you may not see the file extension ".ini" Simply delete the eq2 file in that case
16.) Log in and see if the issue still exists (attempt to reproduce the issue)
17.) If the issue does indeed still exits, continue with the following steps...

18.) Check the eq2interface forums for any reports of the issue you're experiencing
19.) If no issues are found, post your issue in the appropriate thread within the ThorUI Forums

Please remember you're using an enhancement to the default EverQuest II user interface. As with all enhancements we have the community to thank for those enhancements/time spent and we also have SOE to thank for allowing us the ability to do so. With that said, let's respect those involved by taking the time in order to trouble shoot any issues ourselves before further impacting their time and resources. It's just common courtesy.
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Thor/Faetyl of the Unrest Server
ThorUI AU - Play EverQuest2 in Style!
Portal
Forums

Got Guild?

"Always code as if the person who ends up maintaining your code will be a violent psychopath who knows where you live."
  #3  
Unread 12-03-2005, 01:55 AM
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Default Missing Window/Feature...

Missing a Window/Feature?

Use the "Window Wizard" located in the AU under Options to load my preset window placement files.
__________________
Thor/Faetyl of the Unrest Server
ThorUI AU - Play EverQuest2 in Style!
Portal
Forums

Got Guild?

"Always code as if the person who ends up maintaining your code will be a violent psychopath who knows where you live."
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