Maybe your firewall is blocking access to the in-game browser. I know I have a bit of a hesitation when my in-game browser opens up. That is my firewall/virus scanner doing their thing prior to allowing access.
Are you by chance running zone-alarm? If you are, and it is set to learn mode, a window is popped up by zonealarm which requires your attention before it will let anything happen, however, the game has control and is "frozen" until the browser returns. Try preconfiguring zone-alarm to allow the in-game browser before launching EQ
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