are you using the new shortcut or the old shortcut? If you look around, you might find that there are 2 (they look the same). I did just what you described on one of my boxes (I even beta tested before it was officially released, so I should have known better).
Well, after a few hair pulling moments of why this and why that, i realized that there were 2 icons. clicked the second one and all was well.
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