Are you trying to use a custom UI that you have modified in any way? If so, it sounds like you may have made a change that caused the games xml parsing to fail -- at which point the game will completely ignore that ui and use the default.
If you haven't tinkered with it at all, can you post the contents of your eq2.ini and the file structure to the UI starting with your EQ2 folder(ie: EverQuest 2/UI/MyUI )
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