Does the appearance slot work if you load the entire default UI?? (/loadui then select default)? If you are greater than lvl 20, and the appearance tab is not working, then you might have a corrupt file.
I had a recent problem with a corrupt file. The general recommendation was to completely delete the UI folder. Not just the custom UI, but the entire UI folder. Then, launch the patcher and do a full file scan. It will see the UI folder missing, re-create it, then download the default package. Launch the game, then make sure the appearance tab works. If it does, then re-install Profit and eq2map (if you have the eq2map auto updater, simply run that after you install profit).
Good Luck!
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