Oh nice, I actually tested the maximum recently and it was still 15 (on live I think). ProfitUI presets a distance of 20 via the eq2.ini (just in case they ever increase it). As soon as you touch the slider in the options your max resets to 10 though until you restart the game (or do the command manually as Talyns posted).
Not sure what's the issue for the OP though unless they have been reducing the max on live servers now...
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