Haven't seen the disappearing chat window issue myself, but definitely just delete or move the settings file Lazaru5 mentioned and see if that doesn't help the issue.
As for not being able to start chat by hitting enter or the "/" key, just change the chat window's settings to default and it should fix it. Selecting "Frame Only" in the drop down box hides the input field behind the bottom row of text, which makes it impossible to read what you type. I have also just plain not been able to enter text period on this setting, which could also go back to the corrupt ini file issue.
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