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Originally Posted by gm9
Minor correction: eq2.exe is the patcher - you need to run Everquest2.exe. 
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My bad hehe.
Anyway, if you land on character select it usually means you started EQ2 via the SOE patcher. Try running EverQuest2.exe and it should work. Also, make sure you entered valid information about the other account in the LoginData file. The correct username, password etc.