Have you actually clicked the item in your store list?
Even though something is highlighted when you open your store, the information isn't readable by a find button until you actually click on something in the list.
You're probably past that, but I always start simple when trying to help 
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'Tetht the printhiple, tetht the printhiple,' muttered Igor. 'Thorry, thur, but Igorth do not "tetht the printhiple". Thtrap it to the bench and put a good thick bolt of lightning through it, thatth our motto. Thatth how you tetht thomething.'
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