I think it might be...
A video issue. As in you do not have a powerful enough video card/chipset/video memory in your laptop. Your friend is probably using the UI on a normal PC correct? He probably has a good video card in his system. It takes a high end laptop to play this game is what I have noticed. Just my 2 cents worth. Some laptops video can be upgraded, may be worth a look.
Drunador
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