Visually everything looks fine and when I attempt to send in a "ticket" I get the message stating that my ticket has been received. However, the window that shows all open tickets never shows anything. I can hit refresh but nothing ever shows up. I used to have 2 in there and now I don't. I saw earlier in this thread someone was having a problem similar to mine and the suggestion was made to delete the eq2ui_mainhud_help.xml file and run the updater and I have tried that but with the same result.
I suppose Sony could be just ignoring me

, but aside from that any other ideas??
Thanks for your help...