Mackgee,
Apparently the problem is on the SOE side. The files aren't being saved properly due to some kind of coding error that SOE hasn't isolated yet. Odds are we'll have to wait for them to fix it unless someone here finds a workaround for this bug.
Check out
http://eq2interface.com/forums/showthread.php?t=2244 for more detailed info. I think it's page 23 that has posts regarding this issue.