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Originally Posted by Dekeon
Well that file was not in the directory, and I have tried putting a copy of the default into that directory and still no luck.
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My next guess is that the associated mail folders are not included in the
eq2ui_mainhud.xml.
Open that file from your default and your custom UI side-by-side. Make sure that the names mailbox files are included within it. If they are not, follow formatting and add them.