Toolbars not changing when taking new form
 

Lately anytime any of my toon take a form that would have spells of there own, like attacks, lets say in EQ2 when I take the form of the rat for the quest in Moors, I should get my tools bars to go blank except one with his attacks/spells on it, yet i take the form but my bars stay the same as my real toon, making it impossible to finish quests or done some instances were you must take a form and play through it. Sony said it checked my account and it isnt on there end, it used to work fine and i have changed nothing....is there a fix or something i am missing...or and using a spinner while in the form doesnt work either, the spells simple are not there.....Norm