EQ2Interface

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-   EQ2Map Troubleshooting (https://www.eq2interface.com/forums/forumdisplay.php?f=36)
-   -   Updater not connecting (https://www.eq2interface.com/forums/showthread.php?t=10430)

crido 02-23-2008 07:06 AM

Updater not connecting
 
When I launch the map updater I get this message:

Checking Database
Failed to download Database
Error downloading File:
DATABASE
The operation has timed out
Retry
Failed to download Database
Error downloading File:
DATABASE
The operation has timed out
No Updated Files
No New Files
Update Done

I tried going to eq2interface.com through Internet Explorer to check out the forums about this but IE wouldn't connect to the website (connects to other sites though). AOL, which I also use, would connect which is how I'm writing this.
As the updater uses IE to download files, I'm a bit puzzled as to what the heck is the problem.
Any ideas?

lordebon 02-23-2008 11:39 AM

Sounds like your firewall is blocking it. Try adding the url for eq2interface to IE's "white list" and see if that helps, or to your firewall's white list.

crido 02-23-2008 12:06 PM

My firewall was already configured to accept the updater and was working fine up until a few days ago.

I don't know anything about a 'white list' on IE though. How do I check that?

crido 02-23-2008 12:33 PM

I was looking at http://www.microsoft.com/windows/pro...a&mg_id=20316b

and it says this:

Website certificates are designed to both encrypt the traffic between your browser and a website as well as make sure that you're communicating with the website you intended. Included in that website certificate is a number of different pieces of information such as the web address, or URL, expiration date, and certifying authority who verified this website was actually who they said they were. If any of these pieces of information are out of synch with the site you are attempting to contact, it may be due to a malicious individual attempting to fool you into revealing your personal information to them. For example, if I access https://woodgrovebank.com and everything works fine, I can be certain that I was communicating with the valid owner of that URL. However, if that certificate is stolen or is no longer valid, that URL and website combination cannot be guaranteed to be secure. As a result, Internet Explorer will automatically block you from accessing the site. If you have seen this on a site you know to be valid, please contact the site administrator to update their website certificates as soon as possible.
Is this possible in this case?

lordebon 02-23-2008 04:56 PM

I believe the updater uses http:// and not https:// (why would it need to be secure) and so it doesn't need a certificate.

Try temporarily disabling your firewall and see if it can connect then... if it can, then you know thats your problem.

As for IE whitelisting: Open intercrap explorer and go to internet options, then the security tab. Click over to 'trusted sites' and click the "Sites" button then add eq2interface.com (making sure to uncheck "require verification (https:) for all sites in this zone").

crido 02-23-2008 07:29 PM

I did as you suggested but, sadly, it didn't work. I'm at a loss as to what the reason for this is :confused:. I even went as far as reinstalling IE.

I really appreciate the input though

Landiin 02-23-2008 10:00 PM

Try using this to update eq2map.

crido 02-24-2008 05:12 AM

Henchman didn't work either, I get a connection error with that too. IE will connect to any other web address I typed in it but refuses to connect to eq2interface.

I'm at a loss

gm9 02-24-2008 05:40 AM

Are you sure you disabled all firewalls?

crido 02-24-2008 06:28 AM

Yes, I never use windows firewall and I disabled the one I use, McAfee

gm9 02-24-2008 07:10 AM

Quote:

Originally Posted by crido (Post 69832)
Yes, I never use windows firewall and I disabled the one I use, McAfee

If you disable a third party firewall, windows firewall automatically kicks in unless you specifically disable it. Not sure windows firewall even allows you to block specific sites though, but can't hurt to try to turn it off.

Drumstix42 02-24-2008 03:30 PM

Which version of IE is it?

crido 02-26-2008 03:10 AM

I use Internet Explorer 7. Strange thing is.... I launched the updater today and it worked fine, no problem. :nana:
I have no idea what I did either

Stroth80 02-29-2008 12:06 PM

a freind of mine has the same problem as above, also no firewall activated, some knows how to solve the problem?


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