*Urgent help needed!* Appcompaq.dat file?

Jaradcel · #1 08-13-2005, 12:30 PM

Hey all.. I'm one of those silent ones cursed with the inability to log in to the SOE forums (all heil SOE) and there's no other place I could think of save here for some urgent, EQ2 help.

I was trying to log in to the game today (after the Janitor patch) and it loads me all the way to "recieving zone information" before I get en error message saying that EQ2 has crashed with the error being that appcompaq.dat file (or something to that effect) was corrupted or some such.

What can I do to fix this? My EQ2 addiction is strong.... >_< And I'm missing my raid!

**Faetyl** · #2 08-13-2005, 12:41 PM

Search your computer for that file and let us know where it resides. (I don't have one so sounds specific to your PC.)

By the name I would guess it's the app that maintains your preinstalled files for your Compaq computer or something of that sort.
Perhaps check your task manager for something named similar?

You can make a screenshot of the error by pressing [ALT+Printscreen] then pasting into Paint.

**Faetyl** · #3 08-13-2005, 03:48 PM

Guess you got in game...

Jaradcel · #4 08-13-2005, 08:52 PM

Ugh, no. I gave up actually.

It resided in my temp folder when it occured (c:\my documents and settings\username\Local\Temp\(longrandomname)\appcompat.txt)

And mine's custom built, so no not compaq I think *grins wryly*

I realize that it occasionally happens to other of my programs as well (such as my BT...)

Edit

Here's the picture

Raesoth · #5 08-13-2005, 11:38 PM

Did some digging around ... the file is the report file when you get the message after a crash asking if you want to send the crash info to Microsoft.

So that file isn't the cause .. its an issue with EQ2 thats causing the crash.

Now there there's several options .. Drivers are the big ones .. Bad set or very old sets can cause the game to crash. Video, sound, mainboard drivers all very important. Have you updated drivers recently and it just started doing this.. might have to uninstall and go back to a previous verions of the drivers. If you haven't updated in a while .. then I'd suggest you do so

Did you recently add new hardware. Maybe its conflicting with the system.
Could be bad hardware.. Video card, RAM, harddrives, if flaky can cause all sorts of headaches. (but not that easy to fix)

Could be a bad patch too .. try doing a full file scan and seeing if that helps?
Might have to uninstall EQ2 reboot, manually clean out the previous EQ2 folder and reinstalling it.

Thats about all that I can think of right now .. if you have any questions feel free to PM me.

Good Luck

Jaradcel · #6 08-14-2005, 08:31 AM

I don't see how. I was running with my Radeon 9600XT, but had to swap it out when it caused me problems about a month ago (sent it to the shop and got it back just in time for the raid...)

I was running with a VERY ancient graphics card while waiting (something like 32mb...) and didn't do anything funny in the meanwhile.

Could it be Zonealarm? The new one seems kinda wonky.... Though I've set it to allow everything from EQ2...