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Originally Posted by Landiin
I own a old bandwaggon and no one ever hops on it, any idea how to get them to?
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Free beer?
As for SOE support departments, I've heard people who have had problems. But I think it's mostly just the old phrase "squeaky wheel gets the grease." Lots of people have no problems, but they don't raise a big to-do over it... so you just hear the stories about people who complain loudly about their problems.
I've had a couple times where I've been stuck (or my partner has been stuck) in EQ2, or other fairly minor problems, and the in-game help people were very quickly on the case and fixing things. Hopefully I won't run into any bad problems.
EDIT: And I just re-read the post on the GU Forums about it, and saw that it said Sigil would cover all the support. Not sure if that means they'll keep that part down the road, but should let folks who don't like SOE as much relax a bit.
